10,000 Cellphones of Baymeadows | Repairs, Tablets and Batteries
📡 Internet & Cable · Jacksonville
total experiences
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Most reported issues
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Experiences
Business refused to honor lifetime warranty on a repeat screen repair.
Business reply on Google
Hello David, sorry your experience here was bad. We strive on customer service and unfortunately we did not provided that for you.
Store refused to perform a battery replacement service.
Business reply on Google
Sorry we weren't able to help with the battery problem.
Technician removed internal audio component during screen repair
Business reply on Google
Sorry your experience here was a bad one. We strive on customer service and didn't provide that for you.
Business increased repair price after customer dropped off the device.
Business reply on Google
Hello Heriberto, we're sorry to hear about your experience & understand your frustration. We strive on customer service. Unfortunately we did not provided that for you. Philip was the one helping you. We don't have a David working here at all. We've spoken to Philip about the situation, heard his side, & is taking accountability for the actions. Our logs showed you called 3 times. One to ask for the price, 2nd to confirmed we had parts, & 3rd to ask where our location was. Our prices for the OLED 13 Pro Max is $200+tax. If you were quoted 149.00 it was for the regular 13 Pro which we charge $140+tax. We see that you were still willing to pay $200 with no tax, but we're not able to disregard Florida Department of Revenue 07.5 sales tax & hope you understand that. Again we sorry how this unfolded & understand the frustrations. Thank you