7-Eleven

πŸ›’ Retail & Products Β· Brooklyn

15

total experiences

93%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstWait & DelaysFrom Google Reviews
Jan 29, 2026

Excessive wait times due to slow employee service.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstStaff BehaviorFrom Google Reviews
Jan 10, 2026

Staff falsely accused the customer of theft after payment.

Business reply on Google

Your local 7-Eleven store would like to look further into your comments. Please send us a note at bit.ly/711Reviews so that your local 7-Eleven store can follow up.

WorstStaff BehaviorFrom Google Reviews
Nov 17, 2025

The store employee ignored the customer's questions.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
Jul 12, 2025

Store lacked small cups and refused to honor a promotion.

Business reply on Google

Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.

WorstCleanliness & HygieneFrom Google Reviews
Jul 23, 2024

employee smoking inside the store caused breathing difficulties

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstStaff BehaviorFrom Google Reviews
Jun 14, 2024

Employee exhibits unprofessional behavior, harassment, and discriminatory conduct toward…

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.

WorstBilling & ChargesFrom Google Reviews
Mar 9, 2024

Promotional pricing failed to apply and staff was unhelpful.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstBilling & ChargesFrom Google Reviews
Sep 27, 2023

Store failed to honor advertised sale price on energy drinks.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstProduct / Service QualityFrom Google Reviews
Sep 5, 2023

store consistently provides incorrect items and sells expired products

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. We'd like to get this investigated for further handling bit.ly/711Reviews.

WorstStaff BehaviorFrom Google Reviews
Jul 18, 2023

Owner verbally abused employee and docked pay in front of customers.

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

WorstStaff BehaviorFrom Google Reviews
Apr 26, 2023

Staff intentionally misrepresents inventory to avoid third-party app promo codes.

Business reply on Google

Thanks for the review. Your local 7-Eleven store would like to hear your thoughts on how it can offer 5-star service. Let our customer care team know at bit.ly/711Reviews.

WorstStaff BehaviorFrom Google Reviews
Dec 11, 2022

Store is locked during hours when it should be open

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.

WorstStaff BehaviorFrom Google Reviews
Oct 5, 2022

Employee was verbally aggressive and accused customer of damaging the door.

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.

WorstProduct / Service QualityFrom Google Reviews
Mar 15, 2022

Customer received moldy food causing illness and staff ignored calls

Business reply on Google

We are sorry to hear about the difficulties you experienced while shopping recently. If you would like some assistance or additional follow up, please contact us viabit.ly/711Reviews and your local 7-Eleven store will be sure to have your feedback available.

WorstCustomer ServiceFrom Google Reviews
Sep 25, 2019

Store is unorganized with cold coffee and empty flavor dispensers.