7-Eleven

๐Ÿ›’ Retail & Products ยท East Hartford

10

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Jul 6, 2026

The store was closed despite advertising 24-hour operation.

Business reply on Google

Your local 7-Eleven store understands the frustration that can happen when your visit doesnโ€™t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?

WorstOtherFrom Google Reviews
Jun 10, 2025

The store is not open twenty-four hours as advertised.

Business reply on Google

Your local 7-Eleven store would like to look further into your comments. Please send us a note at bit.ly/711Reviews so that your local 7-Eleven store can follow up.

WorstStaff BehaviorFrom Google Reviews
Mar 21, 2025

Staff member displayed rude behavior and poor customer service.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
Jan 20, 2025

Store closes early, staff is rude, and equipment is broken.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstCleanliness & HygieneFrom Google Reviews
Jan 5, 2025

The store is unsanitary and requires a deep cleaning.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstStaff BehaviorFrom Google Reviews
Mar 31, 2024

Owner makes false accusations of theft and staff provides poor service

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

WorstCustomer ServiceFrom Google Reviews
Jul 16, 2023

Store was closed despite posted hours and staff locked the door.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstOtherFrom Google Reviews
May 2, 2023

The store hours are not as advertised online.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstCleanliness & HygieneFrom Google Reviews
Oct 30, 2022

The store is unsanitary with spills and expired food items.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstStaff BehaviorFrom Google Reviews
Dec 6, 2021

Store staff are rude and judgmental toward customers.

Business reply on Google

Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. Weโ€™ll be sure to make your response available to your local 7-Eleven store to review.