7-Eleven

πŸ›’ Retail & Products Β· Edison

16

total experiences

88%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Apr 1, 2026

Customer was asked to leave after staying for fifteen minutes.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstStaff BehaviorFrom Google Reviews
Feb 19, 2026

Employee displayed poor attitude regarding customer packaging request.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
Sep 17, 2024

Store was closed during posted hours and phone line was disconnected.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstStaff BehaviorFrom Google Reviews
Jun 12, 2023

The cashier was rude and treated customers poorly.

Business reply on Google

Your local 7-Eleven store would like to look further into your comments. Please send us a note at bit.ly/711Reviews so that your local 7-Eleven store can follow up.

WorstProduct / Service QualityFrom Google Reviews
Jun 4, 2023

The purchased chicken tender was inedible, overpriced, and poor quality.

Business reply on Google

Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?

WorstStaff BehaviorFrom Google Reviews
Dec 26, 2022

Store employee shouted at customer over unscratched lottery tickets.

Business reply on Google

Your local 7-Eleven store always strives to provide a great experience. Let us know more about your experience by reaching out to bit.ly/711Reviews. We’ll be sure to make your response available to your local 7-Eleven store to review.

WorstStaff BehaviorFrom Google Reviews
Nov 18, 2022

Staff member refused service and was rude to a regular customer.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstStaff BehaviorFrom Google Reviews
Sep 3, 2022

Customer experienced racial profiling and false accusation of theft by staff.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstStaff BehaviorFrom Google Reviews
Jun 4, 2022

Night shift employee was rude and verbally abusive to the customer.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstCustomer ServiceFrom Google Reviews
Jun 3, 2022

Staff refused access to the restroom during an emergency.

Business reply on Google

Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?

WorstStaff BehaviorFrom Google Reviews
May 20, 2022

Cashier refused customer access to the restroom during an emergency

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstStaff BehaviorFrom Google Reviews
May 10, 2022

The customer experienced poor service and unprofessional staff behavior.

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to bit.ly/711Reviews.

WorstProduct / Service QualityFrom Google Reviews
Feb 21, 2022

The ice cream was icy due to improper storage or refreezing.

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

WorstStaff BehaviorFrom Google Reviews
Aug 3, 2021

Employee refused to restock sugar and argued with a customer.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstProduct / Service QualityFrom Google Reviews
Jun 11, 2020

Almond milk containers were sold without caps.

WorstStaff BehaviorFrom Google Reviews
Jan 20, 2019

Night shift staff were inattentive and rude to customers.