7-Eleven

πŸ›’ Retail & Products Β· Salt Lake City

12

total experiences

42%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCleanliness & HygieneFrom Google Reviews
Apr 28, 2024

The store is consistently unclean and has an unpleasant odor.

Business reply on Google

Your local 7-Eleven store would like to look further into your comments. Please send us a note at bit.ly/711Reviews so that your local 7-Eleven store can follow up.

Very BadCustomer ServiceFrom Google Reviews
Apr 23, 2023

coffee machines were unmaintained and staff refused to provide assistance

Business reply on Google

Thank you for the rating. Kindly let us know what your local 7-Eleven store could do to improve and earn 5 stars. You could write to us at bit.ly/711Reviews to tell us about your experience.

WorstStaff BehaviorFrom Google Reviews
Dec 16, 2022

Employee was rude and refused to honor a valid store coupon.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstCleanliness & HygieneFrom Google Reviews
Nov 30, 2022

icy sidewalks created a slip and fall hazard for customers

WorstMisleading & FraudFrom Google Reviews
Sep 11, 2022

Unauthorized charge of seventy-five dollars on debit card

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstStaff BehaviorFrom Google Reviews
Jun 22, 2022

Employee was unable to assist with a propane tank exchange.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstStaff BehaviorFrom Google Reviews
Sep 29, 2020

Employee followed customer to vehicle to escalate a transaction dispute

WorstStaff BehaviorFrom Google Reviews
Jul 29, 2020

Staff mocked a disabled customer and the food quality was poor.

BadProduct / Service QualityFrom Google Reviews
Jul 8, 2020

The store lacks essential accessories like wall adapters and tweezers.

WorstCustomer ServiceFrom Google Reviews
Mar 31, 2020

Store was closed during posted operating hours

WorstCustomer ServiceFrom Google Reviews
Jul 21, 2018

The store has dirty bathrooms and poor customer service regarding coffee.

WorstProduct / Service QualityFrom Google Reviews
Mar 14, 2018

The milk purchased from the store was spoiled.