7-Eleven

πŸ›’ Retail & Products Β· Seattle

19

total experiences

68%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstMisleading & FraudFrom Google Reviews
Jul 13, 2026

cashiers allegedly stole funds from a customer's food card balance

Business reply on Google

Aw thanks for the love! The store hopes to provide you with a 5-star experience on your next visit!

WorstCustomer ServiceFrom Google Reviews
Jun 22, 2026

Store was closed despite advertising 24-hour service.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
May 13, 2026

Staff refuse to prepare fresh food and misrepresent product quality.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
Feb 19, 2026

The store is closed during hours it is advertised as open.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstCustomer ServiceFrom Google Reviews
Feb 5, 2026

Store employee refused to open the door for customers at midnight.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
Oct 22, 2025

The store is not open during the advertised 24-hour period.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstCustomer ServiceFrom Google Reviews
Sep 6, 2025

The store is not open during advertised twenty-four hour operation times.

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

WorstOtherFrom Google Reviews
Aug 21, 2025

Police frequently issue traffic citations to customers in the parking lot.

WorstCleanliness & HygieneFrom Google Reviews
Aug 10, 2025

The store floor is sticky and supplies are missing.

WorstCustomer ServiceFrom Google Reviews
Apr 5, 2025

Store closed despite being advertised as open twenty-four hours

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstCustomer ServiceFrom Google Reviews
Aug 24, 2024

The store refused to allow a customer to use the restroom.

Business reply on Google

Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.

WorstCleanliness & HygieneFrom Google Reviews
Dec 26, 2023

Store has poor cleanliness, expired food, and unprofessional staff behavior.

Business reply on Google

That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?

WorstMisleading & FraudFrom Google Reviews
Dec 6, 2023

Employee allegedly mishandled lottery transactions and withheld receipt to commit fraud

Business reply on Google

To address your concerns, it would be helpful to have a little bit more information. Can you send any details to bit.ly/711Reviews? We will make your feedback available to your local 7-Eleven store. Thank you!

WorstProduct / Service QualityFrom Google Reviews
Aug 3, 2022

The store does not provide coffee service.

Business reply on Google

Hi, your local 7-Eleven store is sorry to hear about your experience and would like to take a closer look at what happened. Please reach out to our customer support team at bit.ly/711Reviews.

WorstCustomer ServiceFrom Google Reviews
Jun 12, 2021

Store is not open 24 hours and refuses app discounts.

Business reply on Google

Hi, please help your local 7-Eleven store understand more about what happened when you stopped by. Please share the details by writing to 7-11CustomerRelations@7-11.com.

WorstCustomer ServiceFrom Google Reviews
Dec 18, 2020

Store is inaccessible during early morning hours due to staff absence.

WorstStaff BehaviorFrom Google Reviews
Oct 1, 2020

employee engaged in threatening or inappropriate behavior toward a customer

WorstStaff BehaviorFrom Google Reviews
May 25, 2019

Staff are rude, discriminatory, and sell expired food products.

WorstOtherFrom Google Reviews
Oct 21, 2017

Customer experienced a gun threat at the business location.