Aaron's Rent To Own
🛒 Retail & Products · Great Falls
total experiences
replied on google
Most reported issues
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Experiences
Company charges for unperformed services and staff are rude and pushy.
Business reply on Google
Hi Kyle Rodger, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number. We would like to have someone reach out to you from our Divisional Management Team. Thanks, JB
Sofa repair delayed for one month with poor communication from staff.
Business reply on Google
Hi Amber Smith, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number. We would like to have someone reach out to you from our Divisional Management Team. Thanks, JB
Company failed to provide a functional replacement washer after payoff.
Business reply on Google
Hi Kacie Sieffert, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review, and your best contact number. We would like to have someone reach out to you from our Divisional Management Team. Thanks, JB
Staff member was unable to demonstrate the product.
Business reply on Google
Hi Daren Blaylock, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number? We would like to have someone reach out to you from our Divisional Management Team. Thanks, Anna
Customer experienced discriminatory treatment from staff members.
Business reply on Google
Hi Tawnya Cox, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number? We would like to have someone reach out to you from our Divisional Management Team. Thanks, Anna
Company failed to honor warranty or provide requested appliance part information.
Business reply on Google
Hi Bob Broyles, We would love to hear more about your experience with Aaron's. Please email us at myexperience@aarons.com with details of your experience. Be sure to include the primary name on your lease, a copy of this review, the local store that you work with, your email address and your best contact number. Thanks, JB
The staff is rude following a change in management.
Business reply on Google
We are sorry to hear that you feel this way. Would love to hear more about why. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address, a copy of your review and your best contact number? Look forward to hearing from you! Thanks -Cody
Staff member was rude and refused to start a new agreement.
Business reply on Google
Hi Devan, Sorry to hear about your experience with your local store. We will inform management of your concerns. Thank you for your feedback. -Tavius