Aaron's Rent To Own

🛒 Retail & Products · Jamestown

5

total experiences

80%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Jan 25, 2024

The business attempted to sell broken furniture and provided rude service.

Business reply on Google

Hi Shanda Nisbet, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review, and your best contact number. We would like to have someone reach out to you from our Divisional Management Team. Thanks, JB

WorstRefund & ReturnFrom Google Reviews
Jun 2, 2022

customer unable to return furniture after paying off balance

Business reply on Google

Hi Max Mann, We would love to hear more about your experience with Aaron's. Please email us at myexperience@aarons.com with details of your experience. Be sure to include the primary name on your lease, a copy of this review, the local store that you work with, your email address and your best contact number. Thanks,

WorstCustomer ServiceFrom Google Reviews
Oct 13, 2020

Company failed to relocate items and terminated contract after payment.

Business reply on Google

Hi Jimmy Brew, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number? We would like to have someone reach out to you from our Divisional Management Team. Thanks, Tavius

WorstBilling & ChargesFrom Google Reviews
Jun 16, 2019

Excessive pricing and deceptive membership coverage policies.

BadOtherFrom Google Reviews
Apr 14, 2018

customer lacked the required penny for the promotion

Business reply on Google

Thanks for the rating. If there is anything we can do to improve the experience, email us at myexperience@aarons.com. -- Phil