🛒 Retail & Products · Scottsbluff
total experiences
replied on google
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Delivery driver refused to deliver the bed to the customer
Business reply on Google
Hi Jose, We appreciate you bringing this to our attention. We are sorry to hear of your negative experience. Our goal is to provide the best customer service experience and to hear you received less than that is saddening. We would like the opportunity to see if we can help in this matter. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address and your best contact number along with a copy of this review? Look forward to hearing from you! Thanks ---Chelle
Replacement bed frame has not arrived after six months
Business reply on Google
Hi Crysteen, Thank you for sharing your feedback of your experience with your local Aaron's store. We are sorry to hear that you did not receive the service that you deserve from your local store. We will forward your concerns to our Divisional Management Team to investigate further. This is not the experience we want customers to have. -Tavius
The business does not answer the phone during business hours.