Aaron's Rent To Own
🛒 Retail & Products · White Hall
total experiences
replied on google
Most reported issues
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Experiences
staff harassed customer at home regarding a late payment
Business reply on Google
Hi Darien Goings, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number? We would like to have someone reach out to you from our Divisional Management Team. Thanks, JB
delivery scheduling issues and unprofessional staff behavior
Business reply on Google
Hi Tyler Chambers, We would love to hear more about your experience with Aaron's. Please email us at myexperience@aarons.com with details of your experience. Be sure to include the primary name on your lease, a copy of this review, the local store that you work with, your email address and your best contact number. Thanks, Chelle
Staff harassed customer and attempted to look through private home windows.
Staff was rude and delivery times were excessively long.
Business reply on Google
Hi Brian, Thank you for the 5 stars! We greatly appreciate your business and we VALUE you as our customer! --Anna
The business failed to pay for completed plumbing services.
Business reply on Google
We are sorry to hear that you feel this way. Would love to hear more about why. Can you send an email to myexperience@aarons.com that includes the primary name on your lease, the local store that you work with, your email address, a copy of your review and your best contact number? Look forward to hearing from you! Thanks -Cody
delivery is four hours late and customer service is unresponsive
Business reply on Google
Hi Darrell Ledsome, We appreciate you bringing this to our attention. We are sorry to hear about your negative experience. Please email your concerns to myexperience@aarons.com and include the primary name on your lease, the local store that you work with, your email address, a copy of this review and your best contact number? We would like to have someone reach out to you from our Divisional Management Team. Thanks, Tavius
The furniture is overpriced regardless of payment method.
High staff turnover and poor internal communication at the business.
Furniture delivered by the business was infested with roaches and bugs.
Business reply on Google
We are sorry to hear this, and thank you for bringing this to our attention. We will look further look into this issue for you. If you have any additional information, please email us at myexperience@aarons.com. Thanks -- Phil
Merchandise is infested with roaches and bedbugs
Business reply on Google
We are sorry to hear this, and thank you for bringing this to our attention. We will look further look into this issue for you. If you have any additional information, please email us at myexperience@aarons.com. Thanks -- Phil