Advance Auto Parts

Store charged higher prices than advertised on website and shelf labels.

Staff refused refund and acted unprofessionally during the return process.

inaccurate online inventory information caused multiple wasted trips

Staff members were unhelpful and appeared dissatisfied with their jobs.

Employee refused to install a wiper blade due to staffing levels.

The store failed to open on time and ignored phone calls.

Employee provided incorrect battery terminals for the specified vehicle.

Store frequently closed due to understaffing and employees lack automotive knowledge.

Store closed earlier than the hours posted on the website

Online order was not prepared for pickup as promised.

Inaccurate inventory and poor customer service during store visit

Staff are dismissive, unhelpful, and disorganized.

Product set was missing required size and store refused return

Business refused to honor the product warranty as promised

Manager refused to assist with a battery replacement.