Advance Auto Parts
🚗 Auto & Repair · Manchester
total experiences
replied on google
Most reported issues
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Experiences
Employees lack necessary training for simple tasks
Business reply on Google
Hi Karen, We wish to provide exceptional service to all of our customers, and we're sorry to learn that your experience with our store on 865 S Willow St Manchester was not top-tier. We understand your frustration with the service you received and have forwarded these details onto our Field Leadership Team. Thank you for shopping with Advance Auto Parts; we hope to see you again.
Staff accused customer of lying during a product return process.
Business reply on Google
Hi Jay, we are sorry to hear about your experience at our 865 S Willow Street store. We understand your frustration with the way your return was handled and the attitude you encountered. We have forwarded these details to our Field Leadership Team to ensure this issue is addressed. Thank you for bringing this to our attention and for choosing Advance Auto Parts.
Long wait time and rude staff service
Business reply on Google
Thank you for taking the time to leave this review, Robert. We would appreciate any additional information you have regarding your visit to our S Willow St & March Ave location. We always want to ensure we are going above and beyond for our customers to assist them with their automotive needs. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.