AMC CLASSIC Pine Ridge 11
🎬 Entertainment · Chubbuck
total experiences
replied on google
Most reported issues
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Experiences
The movie theater is filthy with stained floors and dirty bathrooms.
Staff failed to enforce age restrictions and restrooms were unsanitary.
Customer charged high convenience fee for online ticket purchase
Customer denied entry and received inadequate refund via gift card
The theater lacks modern amenities, food options, and seat reservation features.
Staff ejected customer without explanation or refund after a brief exit.
Poor communication, outdated facilities, and lack of cleanliness at the theater.
The theater rooms are dirty and poorly maintained.
Business reply on Google
Hi Ebony, thank you for the feedback regarding your visit. We will be sharing this with the rest of the team to ensure we improve our customer experience. If you'd like to connect directly on this, please contact us at amctheatres.com/contact
The theater floors were dirty and sticky.
The theater was uncomfortably hot, unclean, and had poor sound quality.
The theater was uncomfortably hot and the audio volume was low.
The movie theater screen is not displaying a picture.
Business reply on Google
Thank you Jennifer for taking the time to leave us a rating. We are sorry to hear you did not have a good experience at this location. Please contact us at amctheatres.com/contact so we can better understand how we can improve. Thank you.
The theater facilities were extremely dirty and unhygienic.
The movie theater bathrooms were extremely dirty and unmaintained.
Misleading pricing on merchandise and poor 3D movie projection quality.
The theater facilities and soda machines are not kept clean.
High prices, poor hygiene, and unprofessional staff at the theater.
The theater is dirty, small, and has high ticket prices.