AMC Oakbrook Center 4
🎬 Entertainment · Oak Brook
total experiences
replied on google
Most reported issues
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Experiences
website incorrectly advertised availability of world cup games
Business reply on Google
Hi Gustavo, our World Cup offerings are available at select locations. We recommend reviewing the included link for showtimes & included locations: https://www.amctheatres.com/events/fifa-world-cup
Manager refused to exchange tickets for an accidental wrong date purchase.
Manager denied entry to the theater due to lack of ID.
theater policy requires parents to remain with minors during the movie
broken theater seats and unsanitary bathroom conditions
Business reply on Google
Hi Shanelle, thank you for taking the time to provide us with your feedback. At AMC Theatres, we strive for customer satisfaction, which is why we value your feedback. We would ask that you please reach out to amctheatres.com/contact as we'd like to learn about your experience in more detail so we can work to resolve issues for the future. Thank you again for your time.
theater staff lacked training and inventory was unavailable
The theater seats and restrooms were dirty and poorly maintained.
The theater facility is unsanitary with poor food quality and service.
The theater seating and bathroom facilities were unsanitary and uncleaned.
The theater floors and seats were dirty from the previous day.
Staff member was rude and enforced restrictive phone and singing policies.
The theater is dirty and advertised merchandise is unavailable.
The theater is unclean and the staff is unfriendly.
Poor signage, rude staff, and denied refund for missed movie.
Poor signage and lack of staff assistance caused significant navigation issues.
Staff members were observed following customers and behaving inappropriately.
Understaffed concessions and unsanitary restroom conditions at the theater.
The theater was dirty, understaffed, and difficult to locate.
Theater failed to show movie and caused booking issues for passholder