American Airlines

Issues with passport, forced gate check, and poor in-flight amenities.

Flight delays and misinformation about overhead space

Plane sat on tarmac for 30 minutes due to gate unavailability

Baggage claim is slow and short-staffed with short-tempered staff.

Couple could not sit together on flight despite wanting to pay.

Plane diverted and delayed multiple times for fueling

Airline canceled flight, stranded family with children, refused hotel expenses.

Airline canceled flights last minute causing significant disruption

Connecting flight delayed due to mechanical issues; customer criticizes operations.

Three of five flights delayed or canceled, causing missed connection and car pickup

Airline denied boarding despite customer arriving before door closed.

Multiple flight delays, missed connection, and crew lateness

Long wait for passport check-in for international flight

Airline changed seats, delayed flight, broken AC, and constant alarm.

Flight cancelled after long delay, stranding passenger overnight at airport.

Flight delayed by 4.5 hours, making travel time excessive.

Airline de-planed passengers twice due to known hydraulic problem

Airline delayed family overnight with no luggage or compensation

Multiple flight delays, gate changes, and rude staff caused significant disruption.

24-hour flight delays and cancellations due to understaffing