An's Electronics Repair
💻 Tech Services · San Diego
total experiences
replied on google
Most reported issues
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Experiences
Staff member was rude and physically pushed a trash can.
Business reply on Google
Thank you for taking the time to share your experience. I’m truly sorry to hear about what happened. What you’ve described is not the level of hospitality or kindness we expect from our team, and I can certainly understand why you left feeling disappointed. We take feedback like this very seriously, and I would like to look into what happened. If you’re willing, would you mind reaching out to me directly at kris@ansgelato.com with the approximate date, time, and location of your visit? Any additional details would help us investigate the incident, speak with the team members involved, and ensure we address the situation appropriately. Our goal is for every guest to feel welcomed, respected, and cared for from the moment they walk through our doors. I’m sorry we fell short of that expectation during your visit, and I appreciate you bringing it to our attention so we can use this as an opportunity to train our team and get better.
excessive wait times and lack of transparent pricing for ice cream
Business decor choices are perceived as unwelcoming to families
Staff failed to follow allergy safety protocols regarding nut ingredients.
Business reply on Google
Kayla, we're investigating what could have happened with your visit to our shop. We take these things very seriously. I would love to get more information about when you came in. If you wouldn't mind emailing me at kris@ansgelato.com. I look forward to connecting with you.
The business has long wait times for customers.
The ice cream quality was not satisfactory.
The product was overly rich and too sweet.