Apple Queens Center

Staff canceled appointment due to customer being 5 minutes late

Rude employees refused to help repair phone

Customer waited two hours despite appointment, did not get battery replaced.

Battery change service denied after long wait

Phone constantly heats up; staff blamed customer and offered no solution

Staff ignored customer and lacked product knowledge and service skills

Supervisor was rude and condescending, refused exchange after unsealing product.

Rude staff, long wait, and poor service at Apple Store.

Technician takes too long to repair laptops

Customer felt profiled and watched by security staff

Staff ignored customer and helped others who arrived later

Staff lacked product knowledge and provided poor customer service

Employee gave attitude when customer asked for a discount

Salesperson was rude and unprofessional; management offered no resolution.

Employee provided unhelpful advice and was unprofessional

Employee was unprofessional and unhelpful at order pick up

Staff rude and unhelpful regarding broken earpods

MacBook became non-functional after diagnostic service at Apple Store.

Staff were rude and unhelpful regarding a product question and return policy.

Staff told customer to be quiet and shut up