Applebee's Grill + Bar
🍽️ Restaurants · Astoria
total experiences
replied on google
Most reported issues
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Experiences
Long wait times and poor service compared to other tables
Business reply on Google
Waseem – we are sorry to hear you had an unpleasant experience at our Astoria Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you: https://empli.fi/cs/ap121074402
Incomplete order delivered with cold and soggy food items.
Excessive wait times and billing errors at the restaurant
The waiter provided slow service and long wait times.
Business reply on Google
Hi Elizabeth, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you. https://empli.fi/cs/ap117416643
customers left after waiting twenty minutes without being served
Business reply on Google
Hi Jorge, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you. https://empli.fi/cs/ap114763545
Hair found in food and manager provided rude, dismissive service.
Server failed to provide requested items and neglected table service.
Business reply on Google
Hi Arielle, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you. https://empli.fi/cs/ap113637988
Staff left customer on hold and failed to provide timely service.
Business reply on Google
Thank you Erica for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you: https://empli.fi/cs/ap111555186
Long wait times and poor service regarding happy hour policy.
Business reply on Google
Mustache – we are sorry to hear you had an unpleasant experience at our Astoria Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you: https://empli.fi/cs/ap108742110
waiter provided poor service and refused to honor happy hour pricing
Business reply on Google
Mara – we are sorry to hear you had an unpleasant experience at our Astoria Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you: https://empli.fi/cs/ap108576161
poor service and food caused a stomach ache
Business reply on Google
Hi Mike, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you. https://empli.fi/cs/ap108066420
unfriendly staff, subpar food, excessive ice, fruit flies, and racial discrimination
Business reply on Google
Hi SEVEN, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you. https://empli.fi/cs/ap106052407
Staff ignored customers and failed to provide service.
Business reply on Google
Hi Andrea, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you. https://empli.fi/cs/ap104988306
Rude staff and long wait times for service and items.
waiters failed to take drink orders and were disrespectful to customers
Business reply on Google
blxckfluffy, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap104037856
poor service and improperly cooked food at the restaurant
Business reply on Google
NYK – we are sorry to hear you had an unpleasant experience at our Astoria Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you: https://empli.fi/cs/ap103614536
Poor service, unsanitary conditions, and suspected food poisoning.
Business reply on Google
Thank you Michael for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Astoria team follow up with you: https://empli.fi/cs/ap103199179
Leaking ceiling, undercooked food, and poor sanitation in the restaurant.
The restaurant provided an incomplete order for a delivery service.