Applebee's Grill + Bar
🍽️ Restaurants · Brooklyn
total experiences
replied on google
Most reported issues
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Experiences
Staff member was disrespectful and unprofessional regarding ID verification.
Business reply on Google
Muhammad – we are sorry to hear you had an unpleasant experience at our Brooklyn Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you: https://empli.fi/cs/ap121381145
Online order delivery took two hours
Business reply on Google
Hi Osman, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you. https://empli.fi/cs/ap119446681
Foreign objects found in the delivered food order.
Business reply on Google
Thank you Maria for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you: https://empli.fi/cs/ap118922745
Excessive wait times for food and drinks due to kitchen delays
Slow service and poor food quality during all you can eat.
Slow service and discriminatory treatment by staff members
Business reply on Google
Fabián, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap117959819
Long wait times and poor staff communication regarding seating and service.
Business reply on Google
Saucyy, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap117915022
A roach was found on the food plate at the restaurant.
Business reply on Google
Cassandra, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap117111037
Staff were untrained and caused long wait times for customers.
Business reply on Google
Nitzy – we are sorry to hear you had an unpleasant experience at our Brooklyn Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you: https://empli.fi/cs/ap114493507
The food quality was poor and the restaurant interior is outdated.
Business reply on Google
Michael, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap113928017
Long wait times, poor drink quality, and cold appetizer served.
Business reply on Google
Thank you Paul for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you: https://empli.fi/cs/ap113001423
Long wait times and poor service from the waitstaff
Business reply on Google
Jennifer – we are sorry to hear you had an unpleasant experience at our Brooklyn Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you: https://empli.fi/cs/ap112962497
The restaurant has a cockroach infestation and poor staff performance.
Business reply on Google
Hi Lavish, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you. https://empli.fi/cs/ap106622714
poor service, dirty table, long wait, and missing items
Business reply on Google
Michael – we are sorry to hear you had an unpleasant experience at our Brooklyn Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn team follow up with you: https://empli.fi/cs/ap101870673
Small portion size and inattentive service provided.
Business reply on Google
Kimberly, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap93336976
Poor food quality and unprofessional service from staff and management.
poor food quality and slow service from the waitstaff
Business reply on Google
Thank you Malcom for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Brooklyn Applebee’s franchisee follow up with you: https://empli.fi/cs/ap87379819
Unclean table, long wait times, and poor food quality.
Poorly cooked food and inattentive service during a long visit.
Rude management and unhelpful service staff during food pickup.