Applebee's Grill + Bar

🍽️ Restaurants · Elizabeth

20

total experiences

90%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Jul 3, 2026

excessive wait time and foreign object found in food

Business reply on Google

Hi Brady, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap118875274

WorstStaff BehaviorFrom Google Reviews
Jun 27, 2026

Server ignored customers waiting at the reception area.

Business reply on Google

Hi ran, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap118564883

WorstCustomer ServiceFrom Google Reviews
Jun 4, 2026

Stroller stolen after staff forced customer to leave it outside

Business reply on Google

Thank you ye for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap117500213

WorstWait & DelaysFrom Google Reviews
May 25, 2026

long wait time for food and poor management presence

Business reply on Google

Hi Tim, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap117059575

WorstWait & DelaysFrom Google Reviews
May 23, 2026

The food order was cancelled after a fifty-five minute wait.

Business reply on Google

jesuis_jasper – we are sorry to hear you had an unpleasant experience at our Elizabeth Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap116979235

WorstProduct / Service QualityFrom Google Reviews
May 7, 2026

The food served was greasy, undercooked, and lacked flavor.

Business reply on Google

Luis – we are sorry to hear you had an unpleasant experience at our Elizabeth Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap116318653

WorstProduct / Service QualityFrom Google Reviews
Apr 17, 2026

The drink served contained excessive ice and very little juice.

Business reply on Google

Thank you Candacy for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap115409898

WorstWait & DelaysFrom Google Reviews
Apr 13, 2026

Staff failed to take the order after ten minutes of waiting.

Business reply on Google

Hi Lourdes, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap115272465

WorstCustomer ServiceFrom Google Reviews
Apr 12, 2026

Staff failed to attend to the table for over forty minutes.

Business reply on Google

Hi Ariana, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap115234141

WorstStaff BehaviorFrom Google Reviews
Mar 21, 2026

Staff member made inappropriate comments and failed to clear the table.

Business reply on Google

Hi Aniya, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap114219256

WorstOtherFrom Google Reviews
Mar 15, 2026

Customer shopping bag was stolen from the table during dinner.

Business reply on Google

Seda – we are sorry to hear you had an unpleasant experience at our Elizabeth Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap113979001

WorstCustomer ServiceFrom Google Reviews
Mar 3, 2026

Staff ignored allergy warnings and manager became physically aggressive toward customers.

Business reply on Google

Fania – we are sorry to hear you had an unpleasant experience at our Elizabeth Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap113496123

WorstWait & DelaysFrom Google Reviews
Jan 21, 2026

Long wait time for food and an attempted double charge.

Business reply on Google

Thank you wilson for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you: https://empli.fi/cs/ap111647945

WorstCustomer ServiceFrom Google Reviews
Aug 24, 2025

Host removed family from waitlist and seated others ahead of them

Business reply on Google

Hi J, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth team follow up with you. https://empli.fi/cs/ap104974368

WorstProduct / Service QualityFrom Google Reviews
Apr 12, 2025

Food quality was poor and the manager failed to resolve issues.

Business reply on Google

Helio – we are sorry to hear you had an unpleasant experience at our Elizabeth Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth Applebee’s franchisee follow up with you: https://empli.fi/cs/ap99068629

WorstProduct / Service QualityFrom Google Reviews
Jan 23, 2024

The restaurant served raw chicken to the customer.

Business reply on Google

Thank you Madison for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Elizabeth Applebee’s franchisee follow up with you: https://empli.fi/cs/ap76066299

WorstCustomer ServiceFrom Google Reviews
Aug 19, 2023

Long wait times and poor service from the waitstaff.

Business reply on Google

Chellyta, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap66223052

WorstBilling & ChargesFrom Google Reviews
Jul 25, 2023

Bartender overcharged the customer and displayed unprofessional behavior.

Business reply on Google

Mikah, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap64859851

WorstCustomer ServiceFrom Google Reviews
Jun 19, 2021

Poor service, slow food delivery, and low food quality.

WorstWait & DelaysFrom Google Reviews
Oct 4, 2020

customers were seated ahead of the reviewer despite a long wait