Applebee's Grill + Bar

🍽️ Restaurants · Fort Wayne

20

total experiences

95%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Aug 17, 2026

Long wait times and poor food quality with unprofessional staff behavior.

Business reply on Google

Thank you Melissa for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap120899835

WorstCustomer ServiceFrom Google Reviews
Jun 9, 2026

Poor service and low quality food caused a negative dining experience.

Business reply on Google

Amanda – we are sorry to hear you had an unpleasant experience at our Ft. Wayne Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap115437556

WorstCustomer ServiceFrom Google Reviews
May 16, 2026

Poor service and small portion sizes relative to the price.

Business reply on Google

Thank you Andy for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap116685647

WorstStaff BehaviorFrom Google Reviews
May 12, 2026

Staff member yelled at employees after a steak was cooked incorrectly.

Business reply on Google

Hi Pauljason, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you. https://empli.fi/cs/ap116495829

WorstCustomer ServiceFrom Google Reviews
May 9, 2026

Excessive wait times for service and payment due to inattentive staff.

Business reply on Google

Talon, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap116375214

WorstProduct / Service QualityFrom Google Reviews
May 2, 2026

The food quality was poor and service was slow.

Business reply on Google

Hi Scott, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you. https://empli.fi/cs/ap116118806

WorstCustomer ServiceFrom Google Reviews
Apr 27, 2026

Long wait times and unprofessional management response to poor food quality.

Business reply on Google

Hi energy, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you. https://empli.fi/cs/ap115840844

WorstWait & DelaysFrom Google Reviews
Apr 10, 2026

The actual wait time significantly exceeded the estimated wait time.

Business reply on Google

Alicia, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap115159232

WorstMisleading & FraudFrom Google Reviews
Mar 16, 2026

Waitress added unauthorized charges to the final bill amount.

Business reply on Google

Thank you Alex for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap114053407

WorstProduct / Service QualityFrom Google Reviews
Mar 15, 2026

The restaurant served undercooked food and the manager failed to apologize.

Business reply on Google

Joe – we are sorry to hear you had an unpleasant experience at our Ft. Wayne Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap113967652

WorstCustomer ServiceFrom Google Reviews
Feb 14, 2026

Poor service, rude staff, and incorrect, burnt food items.

Business reply on Google

Thank you Jill for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap112805649

WorstCustomer ServiceFrom Google Reviews
Jan 27, 2026

Incomplete order, cold food, and poor staff performance.

WorstCustomer ServiceFrom Google Reviews
Dec 14, 2025

Long wait times and disorganized food delivery service

Business reply on Google

Jordan – we are sorry to hear you had an unpleasant experience at our Ft. Wayne Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap110031934

WorstProduct / Service QualityFrom Google Reviews
Dec 13, 2025

missing, burnt, and late food order

Business reply on Google

Teresa, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap109949306

WorstCustomer ServiceFrom Google Reviews
Dec 7, 2025

Long wait times and poor food quality at the restaurant.

Business reply on Google

Andrew – we are sorry to hear you had an unpleasant experience at our Ft. Wayne Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap109713158

WorstStaff BehaviorFrom Google Reviews
Nov 1, 2025

Supervisor was unprofessional and rude to staff and customers

Business reply on Google

babie_letstalkaboutit – we are sorry to hear you had an unpleasant experience at our Ft. Wayne Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne team follow up with you: https://empli.fi/cs/ap107980707

WorstCustomer ServiceFrom Google Reviews
Oct 26, 2024

Long wait times, poor drink quality, and incorrect food orders.

Business reply on Google

Thank you Anderson for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne Applebee’s franchisee follow up with you: https://empli.fi/cs/ap90866341

WorstCustomer ServiceFrom Google Reviews
Oct 23, 2024

Long wait times, missing food items, and poor food quality.

Business reply on Google

Hi J, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne Applebee’s franchisee follow up with you. https://empli.fi/cs/ap90706360

WorstDelivery & ShippingFrom Google Reviews
Oct 23, 2024

Long delivery wait time with missing and poor quality food items.

Business reply on Google

Kayla – we are sorry to hear you had an unpleasant experience at our Ft. Wayne Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Ft. Wayne Applebee’s franchisee follow up with you: https://empli.fi/cs/ap90706342

WorstProduct / Service QualityFrom Google Reviews
Oct 14, 2024

Food items were served in poor condition and improperly packaged.

Business reply on Google

Vanity, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap90251566