Applebee's Grill + Bar
🍽️ Restaurants · Pennsville
total experiences
replied on google
Most reported issues
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Experiences
Customers were not acknowledged or served for twelve minutes.
Business reply on Google
Matthew, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap121720793
The bourbon shrimp was overly salty and dry.
Business reply on Google
Thank you keri for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you: https://empli.fi/cs/ap119110488
Poor service and slow food delivery due to understaffing.
Slow service and overcooked, flavorless food.
Business reply on Google
Hi Miguel, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you. https://empli.fi/cs/ap114994086
Customer experienced discriminatory service and neglect from staff
Business reply on Google
J'ne – we are sorry to hear you had an unpleasant experience at our Pennsville Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you: https://empli.fi/cs/ap114789149
The food was overly salty and the server was inattentive.
Business reply on Google
Hi Marissa, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you. https://empli.fi/cs/ap113001471
Long wait times and lack of service caused customer to leave.
Business reply on Google
Thank you Carter for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you: https://empli.fi/cs/ap112085649
dirty facility, slow service, and unauthorized gratuity added to bill
Business reply on Google
Thank you Alauna for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you: https://empli.fi/cs/ap105931324
The carside order is consistently incorrect.
Business reply on Google
Kim – we are sorry to hear you had an unpleasant experience at our Pennsville Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville team follow up with you: https://empli.fi/cs/ap103266890
undercooked food was returned to the grill instead of replaced
Business reply on Google
Gabrielle, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap93753542
Staff provided poor service and contaminated food with their finger.
Business reply on Google
Thank you XDV for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville Applebee’s franchisee follow up with you: https://empli.fi/cs/ap80051765
Long wait time for service and rude staff interaction.
Business reply on Google
Jack – we are sorry to hear you had an unpleasant experience at our Pennsville Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville Applebee’s franchisee follow up with you: https://empli.fi/cs/ap77767988
The meal was missing ingredients and lacked the advertised cheese sauce.
Business reply on Google
Hi John, we are so sorry to hear this was your experience with Applebee’s. This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Pennsville Applebee’s franchisee follow up with you. https://empli.fi/cs/ap74159507
foreign objects found in food and poor staff response
Business reply on Google
Shannon, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap64570225
Inattentive service and poor quality food served cold
The customer experienced rude and derogatory behavior from a waitress.
Staff made multiple errors with the order and provided poor service.
Slow service, cold food, and inconsistent drink portions.
Waitress provided poor service and failed to mention drink specials.
Hostess was rude and staff failed to provide service at table.