Avis Car Rental
🚙 Rental Cars · Cody
total experiences
replied on google
Most reported issues
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Experiences
Inconsistent information provided by staff and lack of follow-up on complaints.
Business reply on Google
Hi, Nancy. We apologize for any issues that you encountered. Please email us your rental agreement number, renter’s name, relation to renter if applicable, confirm phone number to socialinfo@avis.com. Include details of the issue in the email and list “SM #845240” in the subject line. We are happy to help! ~HP
Customer charged for fuel despite returning vehicle with full tank
Business reply on Google
Hi Brenda We are so sorry to hear about your experience! Please email us at socialinfo@avis.com with your reservation or rental agreement number, and name on the rental, and I will be happy to look into this for you! Please reference case number 727165 Hope to hear from you soon! -Aisha
Rental car had mechanical failure and staff refused to provide assistance
Business reply on Google
We apologize for any issues that you encountered. Please email us your rental agreement number, and name listed along with the details to socialinfo@avis.com. Please include SM #656098 in the subject line.
Excessive late fee charged and unprofessional conduct by desk staff.
Business reply on Google
We are sorry to hear that you are not happy with your rental experience. Please respond to socialinfo@avis.com with your rental or reservation number, as well as the name on the rental, and we would be happy to look into this situation for you. Please reference the social media case 640256 Hope to hear from you soon! Xavier
Customer was denied rental despite prior confirmation that debit was accepted.
The rental car price was excessively high for two days.
Inaccurate deposit information and undisclosed age policy prevented vehicle rental.
unjustified damage charges applied after vehicle return