Bank of America Financial Center
💳 Finance & Insurance · Boston
total experiences
replied on google
Most reported issues
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Experiences
Bank staff denied appointment despite confirmation, causing delay.
Business reply on Google
We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Instagram at https://www.instagram.com/bankofamerica/ or Facebook https://www.facebook.com/BankofAmerica. ^armando
Bank of America branch frequently closed without notice and understaffed.
Business reply on Google
Hi. We apologize for any inconvenience and our sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
Long hold times and no one available to answer calls
Long wait times due to understaffing
Long wait times due to understaffing at the bank.
Long lines due to insufficient teller staffing