Bank Of America

Staff refused service before closing time for currency exchange

Slow teller and manager lacks management skills

Poor customer service, rude staff, and complicated processes

No restroom, rude employees, crashing systems, and long lines

Customer denied service and alleges racial discrimination by staff.

Bankers stop working early, unhelpful for urgent business

Staff member provided poor customer service when opening an account

Bank representative ignored and smirked at minority customer

Bank charged service fees, depleting account balance.