Bank of America Financial Center

💳 Finance & Insurance · San Francisco

4

total experiences

75%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadStaff BehaviorFrom Google Reviews
Nov 1, 2023

Bank clerk left customer unattended during a deposit

Business reply on Google

Hi Amanda. We'd like to hear more about your experience so we can improve. Please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Please message your name, Zip code, phone number, and best time to contact you. Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. ^antoinette

Very BadStaff BehaviorFrom Google Reviews
Dec 20, 2022

Manager discriminated against customer and denied access to legal tender.

Business reply on Google

Hi. Linh. I apologize for your experience and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^jenn

Very BadStaff BehaviorFrom Google Reviews
Jul 21, 2021

Manager allowed discrimination and line cutting based on race

Business reply on Google

Hi, Ramon. We value your business and sincerely apologize for your experience at the financial center today. We would like the opportunity to connect with you one-on-one. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

BadWait & DelaysFrom Google Reviews
Oct 2, 2018

Long wait times for a banker