💳 Finance & Insurance · San Francisco
total experiences
replied on google
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Bank staff repeatedly questioned ID and check validity, causing distress.
Business reply on Google
Hi Kushica. I apologize for your experience and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^ines
Unfriendly and understaffed bank locations compared to competitors
Business reply on Google
Hi, We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette
Employees are indifferent and rude
Customer unable to cash check despite valid ID; wasted an hour
Long wait due to tellers leaving at the same time