Bank of America Financial Center

💳 Finance & Insurance · San Francisco

5

total experiences

40%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

Very BadStaff BehaviorFrom Google Reviews
Sep 14, 2024

Bank staff repeatedly questioned ID and check validity, causing distress.

Business reply on Google

Hi Kushica. I apologize for your experience and your feedback will be escalated. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica and we will be in touch with you. ^ines

BadStaff BehaviorFrom Google Reviews
Jun 1, 2021

Unfriendly and understaffed bank locations compared to competitors

Business reply on Google

Hi, We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

BadStaff BehaviorFrom Google Reviews
Jul 18, 2020

Employees are indifferent and rude

BadCustomer ServiceFrom Google Reviews
Jun 29, 2019

Customer unable to cash check despite valid ID; wasted an hour

BadWait & DelaysFrom Google Reviews
Mar 31, 2018

Long wait due to tellers leaving at the same time