Barnes & Noble

The store atmosphere feels overwhelming and prices are high.

The store environment was overwhelming and unpleasant.

Store redesign removed seating and created an unwelcoming atmosphere.

Store refused to process a phone order for shipping books.

The store has a limited selection of products.

The store has limited inventory and poor quality book selections.

The store has reduced product selection and an unappealing atmosphere.

The store has significantly reduced its available inventory.