Barnes & Noble

Manager refuses to order requested toy inventory for the store.

Staff member pressured customer to sign up for loyalty program

limited selection of weight lifting books available in store

Staff failed to address a safety threat in the restroom

Customer objects to the selection of books marketed to children.

Store hours changed and movie selection was removed.

The store bathrooms are dirty and have broken fixtures.

Cafe employees were rude and provided the incorrect drink order.

Store product selection reflects perceived political bias

The food was served cold and the drink order was incorrect.

In-stock item was unavailable for pickup and order was canceled.

Insufficient store staff available to assist customers.

Disorganized store and unhelpful, uninformed staff members.

Limited Spanish book selection, high prices, and unfriendly staff.