Barnes & Noble

Staff member displayed rude behavior and mocked customer for stuttering.

Staff allegedly favor scalpers over regular customers for trading card sales.

Staff provided incorrect information regarding product availability.

Disorganized book sections, unavailable cafe items, and non-functional restroom…

Poor customer service and inefficient order handling at the cafe.

Poor store layout and unhelpful customer service at the Meridian location.

Employee was dismissive and rude during a customer service phone call.

The store redesign lacks personality and warmth.

Customer felt unsafe due to store layout and perceived political stance.

Store inventory is disorganized and stock is consistently unavailable.

The store layout feels cramped and lacks sufficient space.

The store layout is cramped and difficult to navigate.

Poor store layout and uncomfortable lighting conditions.

cramped store layout and lack of accessible staff assistance

The store layout is disorganized, cramped, and difficult to navigate.

poor store layout and unfriendly cafe staff