Baskin-Robbins

🍽️ Restaurants · Charleston

11

total experiences

18%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadProduct / Service QualityFrom Google Reviews
Jul 20, 2026

limited selection of ice cream cakes available for purchase

Business reply on Google

Thank you! yes its very small and thanks for waiting!

Very BadBilling & ChargesFrom Google Reviews
Apr 15, 2026

The price for two scoops of ice cream is too high.

Very BadProduct / Service QualityFrom Google Reviews
Aug 11, 2024

The sundae portions were small and missing requested toppings.

WorstStaff BehaviorFrom Google Reviews
May 1, 2023

Staff were rude and closed the store before the posted time.

Business reply on Google

Can you call me at the store to discus? I want to resolve this matter. I went on goggle and on my end it says 9.00PM. But I want to make this right. Please ask for Royce I am the owner or you can ask for Jim or Judy 304-925-3013 you can leave your number and I will get back to you as well.

WorstCustomer ServiceFrom Google Reviews
Feb 4, 2020

The business closed earlier than the hours posted online.

WorstCustomer ServiceFrom Google Reviews
Oct 7, 2019

Business closed earlier than the hours listed online.

WorstBilling & ChargesFrom Google Reviews
May 2, 2019

The manager was rude and the customer was overcharged for items.

BadOtherFrom Google Reviews
Mar 29, 2019

The ice cream prices are considered expensive.

WorstCustomer ServiceFrom Google Reviews
Jan 1, 2019

Staff refused bathroom access to stranded customers in parking lot.

WorstCustomer ServiceFrom Google Reviews
Oct 22, 2018

The business closes earlier than the posted operating hours.

BadOtherFrom Google Reviews
Feb 21, 2018

The prices for ice cream are considered excessively high.