Baskin-Robbins

Long wait times and poor customer service at the counter.

Staff were unskilled and unable to properly serve the ice cream.

Staff member made rude comments regarding a customer's dietary restriction.

Long wait times and poor staff attitude at the counter.

Staff added unrequested milk to the customer's drink order.

Staff ignored customers and served old ice cream.

Staff displayed a negative attitude regarding a request for specific utensils.