Baskin-Robbins

🍽️ Restaurants · Houston

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
24 days ago

The store consistently lacks advertised flavors and serves incorrect items.

WorstCustomer ServiceFrom Google Reviews
Jun 7, 2026

Store lacks advertised flavors and provides poor customer service.

WorstStaff BehaviorFrom Google Reviews
Jun 5, 2026

Staff ignored customers and failed to provide service.

WorstCustomer ServiceFrom Google Reviews
Dec 17, 2025

Online order was not received and items were out of stock

WorstProduct / Service QualityFrom Google Reviews
Nov 24, 2025

The store has a limited selection of ice cream and toppings.

WorstWait & DelaysFrom Google Reviews
Sep 9, 2025

Excessive wait time for a milkshake order at the drive-thru.

WorstCustomer ServiceFrom Google Reviews
Jul 13, 2025

Staff refused to add items at the drive-thru window.

WorstDelivery & ShippingFrom Google Reviews
Apr 11, 2025

Incorrect milkshake flavors delivered for a large order

WorstProduct / Service QualityFrom Google Reviews
Feb 28, 2025

The ice cream shop frequently lacks the desired flavor options.

WorstRefund & ReturnFrom Google Reviews
Nov 19, 2024

Store closed without notice and failed to provide a refund

WorstBilling & ChargesFrom Google Reviews
Jul 14, 2024

High prices for small portions of ice cream

WorstCleanliness & HygieneFrom Google Reviews
Jun 5, 2024

Employee handled ice cream without gloves and left wrapper inside.

WorstStaff BehaviorFrom Google Reviews
Oct 14, 2023

Staff refused service and were unhelpful regarding payment and equipment.

WorstCustomer ServiceFrom Google Reviews
May 26, 2023

The business closed earlier than the posted operating hours.

WorstCustomer ServiceFrom Google Reviews
Apr 7, 2023

Store closed earlier than the posted business hours

WorstCleanliness & HygieneFrom Google Reviews
Nov 11, 2022

poor cleanliness, lack of staff, and unsecured kitchen access

WorstCustomer ServiceFrom Google Reviews
Sep 13, 2022

Store frequently refuses service and claims lack of available ice cream.

WorstCustomer ServiceFrom Google Reviews
Aug 9, 2022

limited ice cream selection and unprofessional staff behavior

WorstCustomer ServiceFrom Google Reviews
Mar 13, 2022

Limited menu access and lack of waffle cones at drive-thru.

WorstCustomer ServiceFrom Google Reviews
Feb 8, 2022

Staff failed to follow health and safety protocols regarding mask usage.