Baskin-Robbins

Staff provided poor service and displayed an impatient, unhelpful attitude.

employee failed to follow proper food safety and hygiene practices

Staff member provided poor customer service and displayed a rude attitude.

Employee was rude and attempted to overcharge for an ice cream order.

Staff member was rude and condescending to customers

Unfriendly staff, lack of packaging, and expired products sold.

Staff were rude and the ice cream was melting.

Staff were rude and appeared to be closing the store early.

Staff refused to assist with a short-notice cake order.

Staff provided poor customer service near closing time.

Staff were rude and refused to provide service to the customer.

Staff was rude and ignored customer instructions regarding cake decoration.

employees ignored customer to focus on decorating cakes

Staff refused to provide tap water for a child.

Staff refused to assist with placing a custom cake order.

Staff engaged in discriminatory behavior and physical assault over payment dispute.

Staff provided incorrect allergen information regarding dairy content in ice cream.

Store failed to notify customer about missing cake decorations before pickup.

Store failed to provide promised refund for incorrect cake order

The store failed to provide the ordered birthday cake.