Baskin-Robbins

Staff had poor attitude and served smaller than advertised portions.

The custom cake did not match the website advertisement.

Staff were aggressive and denied the existence of a posted sign.

The pre-ordered birthday cake was not prepared for pickup.

Employee refused to make banana split despite having bananas available.

Staff ignored the customer and caused an excessive wait time.

The store had a foul odor and long wait times.

Excessive wait time and poor facility maintenance observed.

The employee provided inconsistent and undersized ice cream scoops.

Incorrect delivery order received and partial refund issued

Customized cake had incorrect spelling and poor color quality.

Inefficient service process and high indoor temperatures causing long wait times.

Staff member was rude and cancelled the order during a call.

The store consistently lacks available toppings for ice cream.

Store closed ten minutes before the posted closing time

The store hours listed online do not match actual operating hours.

Staff member displayed a rude attitude during the ordering process.

The business provided the incorrect cake flavor for the order.

Customer waited ten minutes without being acknowledged or served by staff.

The store was out of the requested ice cream flavors.