Bath & Body Works

popular holiday collection items are frequently out of stock

unprofessional staff behavior and poor communication regarding order fulfillment

Staff and management were rude and failed to greet the customer.

Store employee was rude and interrupted the customer on the phone.

Staff provided poor assistance and exhibited discriminatory behavior toward the customer.

The store was closed despite online hours indicating it was open.

Candle wicks are defective and do not burn completely.

staff failed to assist a customer with mobility issues

Staff were rude and hung up on a customer phone call.

Store refused to honor a previously promised promotional price on candles.

Store inventory was depleted by an employee before the sale.

Staff failed to greet or assist customers in the store.

The store is small, cluttered, and overwhelming due to strong scents.

The store discontinued a specific men's fragrance product.