Bath & Body Works

Store temperature was dangerously high causing physical distress to a customer.

Staff failed to acknowledge customer and provided incorrect product information.

customer experienced discriminatory treatment and lack of service from staff

Manager refused to honor a price match request for purchased items

The store has inconvenient operating hours on the weekends.

Lack of curbside pickup and high shipping costs

Items arrived broken and leaking due to poor packaging

Staff member was rude when asked about product availability.

The parking lot is frequently crowded due to the nearby theater.

Manager accused customer of fraud and hung up during return request

The store has higher prices and less selection than competitors.