Big O Tires

Appointment not honored, rude staff, and vehicle damage caused by shop.

Vehicle damaged by lift and poor quality alignment service provided.

staff failed to check tire pressure as requested

Shop failed to perform paid alignment and misrepresented necessary vehicle repairs.

Excessive wait time for service despite having an appointment.

Tire rotation refused due to tread depth policy.

Business attempted to overcharge for unnecessary tire replacement services.

business allegedly performed unnecessary repairs and engaged in deceptive sales tactics

Customer charged for unperformed services and damaged vehicle parts.

Vehicle alignment issues and improper battery installation techniques after service.

The business attempted to sell unnecessary vehicle repairs.

unauthorized services performed and charged without customer consent

Business attempted to charge for unnecessary and non-existent tire sensor repairs.

The business attempted to overcharge for a wheel alignment service.

The shop pressured unnecessary services and overcharged for labor.

excessive wait time and failure to perform requested oil change

The business used deceptive scare tactics to upsell unnecessary brake repairs.

Technician failed to repair tire and left lug nut socket behind

The final price charged was higher than the initial quote provided.

Staff attempted to install damaged tire and failed to honor warranty.