BK Wireless
📡 Internet & Cable · Far Rockaway
total experiences
replied on google
Most reported issues
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Experiences
Staff pressured customer into unnecessary repair that failed shortly after.
phone battery dies quickly and has slow internet connectivity
Business reply on Google
Hi Raquel, we are surprised to see this review. When you had trouble accessing your Google and Facebook accounts due to forgotten passwords, we spent time trying to help you recover them. Even though the original phone was fully functional, we went ahead and exchanged it for a better device at no extra cost to ensure you were satisfied. We always strive to go above and beyond for our customers and are disappointed we couldn't meet your expectations.
The business devalues products and fails to respond to customer inquiries.