Bob Evans
🍽️ Restaurants · La Vale
total experiences
replied on google
Most reported issues
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Experiences
undercooked fish and improperly prepared scrambled eggs
Business reply on Google
We regret that your experience with our fish and scrambled eggs did not meet expectations. Please contact us at https://www.bobevans.com/contact so we can look into this matter.
Open ceiling tiles are causing cold air to draft into dining area.
Business reply on Google
We're disappointed to hear about the issues with the ceiling tiles and the cold air. Your feedback is important to us, and we encourage you to reach out at https://www.bobevans.com/contact so we can address this matter further.
The fish platter served was burnt and poorly prepared.
Business reply on Google
Thank you for bringing this to our attention. We're disappointed to hear about your experience and would like to address it. Please contact us at https://www.bobevans.com/contact.
Slow service, missing items, and poor food quality.
Business reply on Google
We regret that your visit did not meet expectations, particularly with the service and meal quality. Your feedback is important to us, and we invite you to contact us at https://www.bobevans.com/contact to discuss this further.
The food served was poorly prepared and inedible.
Business reply on Google
We're disappointed to hear about your recent experience. It's important to us that our food meets the high standards our customers expect. We appreciate your feedback and would like to learn more about your visit. Please reach out to our Guest Relations at https://www.bobevans.com/contact.
The restaurant provided dirty glassware and silverware to the customers.
Business reply on Google
We're disappointed to hear about your recent experience with us. Cleanliness is a top priority and it's clear we fell short in this instance. We appreciate your feedback as it helps us improve. We hope you'll consider reaching out to our Guest Relations at https://www.bobevans.com/contact to discuss this matter further.
online order containers were not filled to capacity
Business reply on Google
We're disappointed to hear about your recent experience with our online ordering. It's important to us that our customers feel they're receiving good value for their purchases. We appreciate your feedback regarding the pricing and portion sizes, and we'll certainly take it into consideration. We'd like to help make this right, so please reach out to our Guest Relations at https://www.bobevans.com/contact.
Long wait time for seating despite the restaurant being nearly empty
Business reply on Google
Your review is concerning to us. We would like to hear more about your experience. If you would like to contact us directly so we can address your concerns one on one, it would be appreciated. https://www.bobevans.com/contact
The fish and fries were greasy and soggy.
Business reply on Google
We want to thank you for taking the time to give feedback about your recent experience. We are disappointed we did not meet your expectations. Please contact us at https://www.bobevans.com/contact so we may assist you.
sewage maintenance work caused foul odors and delayed food service
Business reply on Google
We take all our customer concerns seriously and our goal is to make your experience a pleasant one with quality food and exceptional service. We would be happy to discuss your visit one on one if you would like to contact us directly. You may reach us by email at https://www.bobevans.com/contact. We hope to hear from you soon.
The Thanksgiving meal was poorly prepared, salty, and contained stale food.
Business reply on Google
We let you down. If you would like to contact us directly so we can assist you one on one, it would be appreciated. Please include your order number when emailing us. Thank you. https://www.bobevans.com/contact
Poor food quality and slow service from the waitstaff.
Business reply on Google
Your review is concerning to us. We expect every guest to have an excellent experience. We let you down. If you would like to contact us directly so we can assist you one on one, it would be appreciated. https://www.bobevans.com/contact
The restaurant bathrooms were filthy and poorly maintained.
Business reply on Google
We take all our customer concerns seriously and our goal is to make your experience a pleasant one with quality food and exceptional service. We would be happy to discuss your visit one on one if you would like to contact us directly. You may reach us by email at https://www.bobevans.com/contact. We hope to hear from you soon.
Restaurant smelled of ammonia and food was poorly prepared.
Poor food quality, slow service, and unsanitary restroom conditions.
Order was delayed, incorrect, and served cold.
The restaurant is dirty and the food quality is poor.
The chicken served was burnt and difficult to cut.
Poor food quality and unprofessional staff behavior at the register.
The steak was overcooked and the side dishes were served cold.