Bob Evans
🍽️ Restaurants · Parkersburg
total experiences
replied on google
Most reported issues
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Experiences
Staff failed to greet or serve customers at their table.
Business reply on Google
We appreciate your feedback and are disappointed to hear about the service issues you encountered. Please visit https://www.bobevans.com/contact to provide more details so we can address this matter.
Server failed to check on table after delivering food.
Business reply on Google
We appreciate your feedback and are disappointed to hear about the service and food quality issues you encountered. Your experience is important to us, and we encourage you to contact us at https://www.bobevans.com/contact to discuss this further.
Staff ignored customers and provided discriminatory service
Business reply on Google
We're disappointed to hear about your experience and the lack of attention you received during your visit. We take such matters seriously and want to ensure all guests feel welcome and valued. Please reach out to us at https://www.bobevans.com/contact so we can address your concerns directly.
Order was lost and took forty minutes to be prepared.
Business reply on Google
We regret to hear about the inconvenience you experienced with your order. Your feedback is valuable, and we invite you to contact us at https://www.bobevans.com/contact to provide more details. Thank you for letting us know.
excessive wait times and poor hygiene practices by restaurant staff
Business reply on Google
We're disappointed to hear about your recent experience. It sounds like we fell short in several areas, and we appreciate your detailed feedback. Please reach out to us at https://www.bobevans.com/contact so we can address these concerns directly. Thank you for bringing this to our attention.
Long wait times for greeting and food service.
Business reply on Google
We apologize for the inconvenience caused by the wait time and lack of service. Your feedback is important to us, and we encourage you to contact us at https://www.bobevans.com/contact to discuss this further.
Server displayed rude and disrespectful behavior toward customers upon arrival.
Business reply on Google
We're disappointed to hear about your recent experience with our staff. Your feedback is important to us, and we strive to ensure all guests feel welcome and respected. Please reach out to us at https://www.bobevans.com/contact so we can address this matter further.
long wait times for seating and service despite low restaurant occupancy
Business reply on Google
Thank you for sharing your experience. We're disappointed to hear about the delay in service you encountered. We value your feedback and encourage you to contact us at https://www.bobevans.com/contact to discuss this matter further.
The food served was incorrect and tasted poor.
Business reply on Google
We're disappointed to hear about your recent experience. We strive to provide delicious meals and it seems we missed the mark this time. We'd appreciate the opportunity to make things right. Please reach out to us at https://www.bobevans.com/contact. Thank you.
repeated poor service and failure to provide promised refunds
Business reply on Google
We're disappointed to hear about your experiences. It's clear that we've fallen short of our commitment to providing excellent service and for that, we sincerely apologize. We value your feedback and will use it to improve. We hope you'll consider reaching out to our Guest Relations at https://www.bobevans.com/contact to discuss your experiences further.
Long wait times and unprofessional staff service at the restaurant.
Business reply on Google
We're disappointed to hear about your recent dining experience. It's clear that we fell short in providing the level of service and quality you should expect from us. We take your feedback seriously and will use it to improve. We encourage you to reach out to our Guest Relations at https://www.bobevans.com/contact to further discuss your experience. Thank you for bringing this to our attention.
Long wait time and poor food quality
Business reply on Google
Your review is concerning to us. We expect every guest to have an excellent experience. We let you down. If you would like to contact us directly so we can assist you one on one, it would be appreciated. https://www.bobevans.com/contact
Long wait times and incorrect food orders provided by indifferent staff.
Business reply on Google
We appreciate the time you took to leave us feedback. We pride ourselves on maintaining the highest quality standards for our customers, but we did not measure up. If you would like to contact us directly so we can address your concerns one on one, it would be appreciated. https://www.bobevans.com/contact
Unprofessional staff behavior and improperly heated food served after long wait.
Business reply on Google
We take all our customer concerns seriously and our goal is to make your experience a pleasant one with quality food and exceptional service. We would be happy to discuss your visit one on one if you would like to contact us directly. You may reach us by email at https://www.bobevans.com/contact. We hope to hear from you soon.
The men's restroom was extremely unsanitary and poorly maintained.
excessive wait times and unresponsive management at the restaurant
The food served was poor quality and improperly prepared.
Long wait times and cold food served after being microwaved.
The restaurant served raw steak multiple times.
Slow service and poor staff attentiveness at the restaurant.