Bob Evans
🍽️ Restaurants · Washington
total experiences
replied on google
Most reported issues
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Experiences
Waitress provided rude service and failed to deliver complete food orders.
Business reply on Google
We regret to hear about the service challenges you faced during your visit. Your feedback is important to us, and we encourage you to reach out at https://www.bobevans.com/contact so we can address this matter.
Long wait times and incomplete carry out order.
Business reply on Google
We appreciate your feedback and are sorry to hear about the issues with your carry-out order. Your comments about management and communication are noted. For further assistance, please contact us at https://www.bobevans.com/contact.
The restaurant restrooms were found to be in a filthy condition.
Business reply on Google
We're disappointed to hear about your experience with the restrooms and food quality. Your feedback is important to us, and we encourage you to reach out at https://www.bobevans.com/contact so we can address these concerns.
Long wait times and cold food due to understaffing.
Business reply on Google
We're disappointed to hear about your recent experience. We understand the importance of timely service and hot meals. Your feedback is valuable, and we encourage you to reach out to us at https://www.bobevans.com/contact so we can address your concerns.
The majority of the food served was cold and poorly prepared.
Business reply on Google
Thank you for your detailed feedback. We're glad our staff's friendliness stood out, but we're disappointed about the meal quality. Please contact us at https://www.bobevans.com/contact so we can address your concerns.
The restaurant provided incorrect food items for the order.
Business reply on Google
We're disappointed to hear about the mix-up with your order. It's important to us that our customers receive exactly what they've requested. We understand how frustrating this must have been for you and your daughter. Please reach out to our Guest Relations at https://www.bobevans.com/contact so we can address this issue.
staff ignored customers to perform other tasks
Business reply on Google
We're disappointed to hear about your recent experience. It's crucial for us to prioritize our customers and provide efficient service. Your feedback is valuable and will be taken into consideration as we strive to improve. Please feel free to reach out to our Guest Relations at https://www.bobevans.com/contact.
The food was served in an unacceptable condition.
Business reply on Google
We would like to hear more about your experience. If you would like to contact us directly so we can address your concerns one on one, it would be appreciated. https://www.bobevans.com/contact
Long wait times, dirty tables, and poor food quality.
Business reply on Google
Quality food and service, along with cleanliness are of utmost importance to us. We truly value your feedback and will follow-up with the location to understand why you had the experience you did. Please reach out to our Guest Relations team so we can hear more about your visit. https://www.bobevans.com/contact
poor food quality and dismissive staff behavior
Business reply on Google
We expect to deliver a higher quality meal than what you describe. We truly value your feedback and will follow-up with the location to understand why you had the experience you did. Please reach out to our Guest Relations team so we can hear more about your visit one on one. https://www.bobevans.com/contact
The food was overcooked and the bill was not adjusted.
Business reply on Google
We take all our customer concerns seriously and our goal is to make your experience a pleasant one with quality food and exceptional service. We would be happy to discuss your visit one on one if you would like to contact us directly. You may reach us by email at https://www.bobevans.com/contact. We hope to hear from you soon.
Poor service and manager refused to remove incorrect food from bill.
Business reply on Google
We take all our customer concerns seriously and our goal is to make your experience a pleasant one with quality food and exceptional service. We would be happy to discuss your visit one on one if you would like to contact us directly. You may reach us by email at https://www.bobevans.com/contact. We hope to hear from you soon.
Unprofessional waiter behavior and excessive wait time for food.
staff were socializing instead of performing their job duties
The food served was cold despite a long wait time.
Long wait time and unpleasant odor in the restaurant.
Staff were inattentive and food was served at room temperature.
The server was rude and inattentive during the visit.
Long wait time for seating due to kitchen delays.
Missing items, cold food, and poor service despite low occupancy.