Bob Evans
🍽️ Restaurants · Woodbridge
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Server made order errors and provided poor table service.
Business reply on Google
We're disappointed to hear about your recent experience and appreciate your feedback. It’s important to us that our service meets expectations, and we regret that this was not the case during your visit. Please reach out to us at https://www.bobevans.com/contact so we can address your concerns directly.
Long wait time and poor quality food with foreign object
Business reply on Google
We regret to hear about the inconvenience you faced with your order and the quality of the meal. Your feedback is crucial, and we encourage you to contact us at https://www.bobevans.com/contact to discuss this further.
Slow service and incorrect food order served cold
Business reply on Google
It's concerning to hear about the service and order issues you faced during your visit. We aim to provide a better experience for all our guests. Please reach out to us at https://www.bobevans.com/contact so we can address your concerns directly.
Long wait times, poor food quality, and dangerous allergen handling.
Business reply on Google
We regret to hear about the challenges you faced during your visit, especially with the service and food quality. Your experience is not reflective of our standards, and we would like to investigate further. Please contact us at https://www.bobevans.com/contact to provide more details.
Staff failed to place order and ignored severe dairy allergy requirements.
Business reply on Google
We're disappointed to hear about your recent experience and the issues you faced with your meal. Ensuring our guests have a pleasant dining experience is important to us. Please reach out to us at https://www.bobevans.com/contact so we can address your concerns directly.
Restaurant refused to prepare menu item due to allergy policy
poor food quality and cleanliness caused illness
Business reply on Google
We appreciate your feedback and are disappointed to hear about your experience with the food and cleanliness. Please contact us at https://www.bobevans.com/contact to help us address these concerns.
Long wait times for cold and undercooked food
Business reply on Google
We regret that your visit did not meet expectations. Your feedback is valuable, and we invite you to contact us at https://www.bobevans.com/contact to discuss your experience further.
unprofessional staff and poor food quality
Business reply on Google
We're disappointed to hear about your recent experience. It's clear that we did not meet your expectations, and for that, we sincerely apologize. We strive to provide excellent service and quality food to all our guests. Your feedback is valuable and will be used to improve our service. We encourage you to reach out to our Guest Relations at https://www.bobevans.com/contact to further discuss your experience.
Long wait times and disorganized service resulted in cold, incorrect meals.
Business reply on Google
We're disappointed to hear about your recent dining experience. It's clear that we fell short in providing timely and accurate service, and we sincerely apologize for the inconvenience caused. We value your feedback and will use it to improve our operations. We encourage you to reach out to our Guest Relations at https://www.bobevans.com/contact to further discuss your experience. Thank you.
The restaurant tables were dirty and the food was served cold.
Business reply on Google
We're disappointed to hear about your recent experience. Cleanliness and quality service are top priorities for us and it's clear we missed the mark during your visit. We also take your feedback about the food seriously and will address it with our team. We encourage you to reach out to our Guest Relations at https://www.bobevans.com/contact so we can make things right.
Long wait times and poor food quality at the restaurant.
Business reply on Google
We're disappointed to hear about your recent experience. It's clear that we did not meet your expectations, and for that, we sincerely apologize. We strive to provide excellent food and service, and it seems we fell short during your visit. Your feedback is valuable and will be used to improve our operations. We hope you'll consider reaching out to our Guest Relations at https://www.bobevans.com/contact to further discuss your experience.
Poor service including incorrect food orders and staff inattentiveness.
Business reply on Google
We're disappointed to hear about your recent dining experience. It's clear that we fell short in providing the level of service you deserved, particularly with the mix-up in your vegetarian order and the lack of attention from our staff. We take your feedback seriously and will use it to improve our service. We would appreciate the opportunity to make things right. Please reach out to our Guest Relations at https://www.bobevans.com/contact.
The restaurant served cold food and incorrect strawberry toppings.
Business reply on Google
We're disappointed to hear about your recent experience at our restaurant. It's important to us that our customers receive the quality food they expect, and it seems we fell short in this instance. We appreciate your feedback regarding the strawberries and the temperature of the food. Please reach out to our Guest Relations at https://www.bobevans.com/contact so we can better address your concerns.
customer was ignored by staff while others were served
Business reply on Google
We're sincerely sorry to hear about your experience. It's our priority to ensure all our guests feel welcomed and attended to promptly. We regret that we fell short during your visit. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to serve you better in the future.
Long wait times, poor service, and low quality food ingredients.
Business reply on Google
What a frustrating experience you encountered. We certainly did not live up to our high standards. Please send a note to our Guest Relations team so we may assist you one on one. https://www.bobevans.com/contact
The soup tasted canned and the BLT was poorly prepared.
Business reply on Google
We expect to deliver a higher quality meal than what you describe. We truly value your feedback and will follow-up with the location to understand why you had the experience you did. Please reach out to our Guest Relations team so we can hear more about your visit one on one. https://www.bobevans.com/contact
long wait times and incorrect, burnt food orders
Business reply on Google
We appreciate the time you took to leave us feedback. We pride ourselves on maintaining the highest quality standards for our customers, but we did not measure up. If you would like to contact us directly so we can address your concerns one on one, it would be appreciated. https://www.bobevans.com/contact
The breakfast food served is consistently cold.
unprofessional staff behavior and poor restaurant cleanliness