Bojangles
🍽️ Restaurants · Augusta
total experiences
replied on google
Most reported issues
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Experiences
frequent inventory shortages and poor management of food supply
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
Staff member displayed unprofessional attitude and struggled with order accuracy.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
Staff handled money and food with the same pair of gloves.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
Staff refused to provide a refund for an unreceived order.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
The restaurant repeatedly failed to provide the correct order items.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
Staff provided poor service and displayed unprofessional behavior.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
Stale food, incorrect menu pricing, and rude staff service.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
The grilled chicken sandwich was served cold and not made fresh.
Business reply on Google
Thank you so much for taking the time to leave us a review. We strive to make sure each of our customers has a positive experience with us. We are terribly sorry to hear about your recent visit and would like to hear more. Please feel free to reach out to us at talktobo@bocountry.com.
Staff displayed unprofessional and rude behavior toward customers.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
The restaurant refused to honor a advertised promotional deal
Business reply on Google
Thank you so much for taking the time to leave us a review. We strive to make sure each of our customers has a positive experience with us. We are terribly sorry to hear about your recent visit and would like to hear more. Please feel free to reach out to us at talktobo@bocountry.com.
Excessive wait times, poor staff conduct, and unsanitary restaurant conditions.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
Food items were served cold and missing expected ingredients.
Business reply on Google
Thank you so much for taking the time to leave us a review. We strive to make sure each of our customers has a positive experience with us. We are terribly sorry to hear about your recent visit and would like to hear more. Please feel free to reach out to us at talktobo@bocountry.com.
Staff ignored drive-thru customers until closing time.
Business reply on Google
Thank you so much for taking the time to leave us a review. We strive to make sure each of our customers has a positive experience with us. We are terribly sorry to hear about your recent visit and would like to hear more. Please feel free to reach out to us at talktobo@bocountry.com.
The restaurant is frequently out of grits during breakfast hours.
Business reply on Google
Thank you so much for taking the time to leave us a review. We strive to make sure each of our customers has a positive experience with us. We are terribly sorry to hear about your recent visit and would like to hear more. Please feel free to reach out to us at talktobo@bocountry.com.
Customer received cold food and incorrect sauce without prior notification.
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
missing egg from biscuit and fries were overly salted
Business reply on Google
Thank you so much for spending the time to leave us a review. We want to hear from our customers so we can continuously learn and grow. We are disheartened to hear about your recent visit and would like to hear more about your experience. When you have a moment, feel free to reach out to us at talktobo@bocountry.com.
The food served was old, cold, and poor quality.
Business reply on Google
Thank you so much for taking the time to leave us a review. We strive to make sure each of our customers has a positive experience with us. We are terribly sorry to hear about your recent visit and would like to hear more. Please feel free to reach out to us at talktobo@bocountry.com.
Staff member was rude and difficult during the drive-thru ordering process.
Business reply on Google
Hey Meghan, I have sent your complaint to the AD, Senior AD, and store director. I am so sorry for your visit with us. Please send us an email at talktobo@bocountry.com
Excessive drive-thru wait times and unprofessional staff behavior