Boost Mobile
📡 Internet & Cable · Charlotte
4
total experiences
25%
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
BadOtherFrom Google Reviews
Mar 10, 2026Deceptive practices during the phone upgrade process
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Very BadProduct / Service QualityFrom Google Reviews
Jun 16, 2023Customer received used phones instead of new ones.
WorstMisleading & FraudFrom Google Reviews
Dec 23, 2018Company reassigned customer phone number to another user without authorization
Very BadProduct / Service QualityFrom Google Reviews
Jul 31, 2018Customer received incorrect phone storage capacity and was denied an exchange.