Boost Mobile
📡 Internet & Cable · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Defective phone could not be exchanged due to store policy
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Store refused to cancel old line and charged for two accounts
Business reply on Google
Hi jeffrey truesdale, we're sorry to hear you had a poor experience during your visit. We take these concerns seriously and appreciate your feedback. We are constantly working to improve our customer experience and hope that you will give us another chance in the future.