Boost Mobile
📡 Internet & Cable · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Employee allegedly took money for a phone that was never provided
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Staff attempted to force unnecessary activation fees for a SIM card purchase.
customer did not receive the promised mobile plan
Business reply on Google
Hola, Amor, siento que no hayas tenido la mejor experiencia en nuestra tienda. Si hay algo que podamos hacer para corregirlo, o si desea que le devuelvan la llamada, envíenos un correo electrónico a (agregar correo electrónico) y nos encantaría hacer de esta una revisión de 5 estrellas.
Incorrect pricing and storage capacity provided for purchased iPhone.
Staff member was rude and unprofessional during customer service interaction.