Boost Mobile

📡 Internet & Cable · Chicago

2

total experiences

100%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

BadProduct / Service QualityFrom Google Reviews
Apr 20, 2026

Customer received used phone and was overcharged for an upgrade.

Business reply on Google

Hi Annie Wooten, Thank you for visiting our Boost Mobile in Chicago IL. We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.

BadStaff BehaviorFrom Google Reviews
Nov 16, 2025

Staff member attempted to force unwanted service plan on customer

Business reply on Google

We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.