Boost Mobile
📡 Internet & Cable · Indianapolis
total experiences
replied on google
Most reported issues
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Experiences
Store refused to accept a return within the thirty day window.
Business reply on Google
Hi Diana Grubb, Thank you for visiting our Boost Mobile in Indianapolis IN. We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
The store charges unauthorized activation fees and deceptive surcharges.
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Staff member attempted to create unauthorized account on customer phone
Employee was rude and refused to provide pricing information for phones.
The store refused to provide a suitable exchange for a defective phone.
Staff member was rude and unhelpful regarding plan changes