Boost Mobile
📡 Internet & Cable · Jacksonville
total experiences
replied on google
Most reported issues
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Experiences
Staff engage in illegal sales tactics and price inflation.
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
Misleading advertising regarding monthly rates and phone upgrade costs.
Business reply on Google
We apologize for your negative experience. This is not the level of service we strive to provide and we take your feedback seriously. We will address these issues with our staff and work towards improving our services. Please reach out to us directly at boostcustomerexperience@boostmobile.com.
The business failed to honor the advertised monthly plan price.
Business reply on Google
Hello Jacob, this is an online promotion only, it's not available in the stores, please call customer service on your phone 611 or 888-266-7848 to see if they can change you to the promotional plan.
Staff were rude and store prices are inconsistent with other locations.